All product returns due to product defects and customer returns can be returned within 30 days of the initial delivery date and will be issues as a credit towards your next order. All returned product needs to be physically received and processed at PuraEarth’s production facility prior to a credit being issued.
Accepted returns will come with a credit issued to the account based on the wholesale price sold to the account. (i.e. Account bought 1 Product for $11 and a customer returns it. PuraEarth will issue a $11 credit if the product qualifies for return.
PuraEarth does not offer exchanges, discounts, refunds or anything other than a store credit towards a customer’s next order.
All orders either need to their be COD (Cash on Delivery) or on 7 day terms. Approved Dispensary Partners may have extended terms.